TERMS & CONDITIONS
CUSTOMER CARE
At Lubes Store, we value our customers and strive to provide the best service possible. Our customer care team is available to answer any queries and provide assistance with orders. For more information, please visit our Contact Us page. We encourage our customers to read our Terms and Conditions carefully before making a purchase.
PRIVACY & SAFETY
At Lubes Store, we understand the importance of protecting our customers' personal information. We use industry-standard security measures to ensure the safety and confidentiality of all data collected. We do not share or sell any information with third-party companies. For more information, please read our Privacy Policy.
WHOLESALE INQUIRIES
Lubes Store offers wholesale options for retailers looking to sell our branded lubricants. Our team is available to answer any questions and provide assistance with wholesale orders. Please contact us
PAYMENT METHODS
- Bank Transfer or Cheque on delivery
Privacy Policy
Privacy Policy
Lube Store (A Division of Engphil Trading LLC) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Collection of your Information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
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Personal Data: Personally identifiable information, such as your name, email address, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.
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Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
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Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Use of your Information
We may use information collected about you via the Site to:
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Administer sweepstakes, promotions, and contests.
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Compile anonymous statistical data and analysis for use internally or with third parties.
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Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
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Email you regarding your account or order.
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Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
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Increase the efficiency and operation of the Site.
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Monitor and analyze usage and trends to improve your experience with the Site.
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Notify you of updates to the Site.
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Offer new products, services, and/or recommendations to you.
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Perform other business activities as needed.
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Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
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Process payments and refunds.
Disclosure of your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
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By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
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Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
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Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: